Diamond Heart Locket Pendant

Height: 3cm, Width: 2.5cm, Chain Length: 45cm (+4cm extender)

Return Policy: Customers have the right to return purchased jewellery within 14 days of receiving the item for a full refund or exchange, provided that the jewellery remains in its original condition with all tags and packaging intact. To process a return, customers must present a valid proof of purchase, such as a receipt or invoice. Refunds will be issued in the same form of payment used for the original purchase. Shipping and handling fees may not be refundable unless the return is due to a product defect or mistake on our end. For any questions or concerns regarding returns, customers can contact our customer service team at support@giftedlove.co.uk

Shipping Policy: At Gifted, we offer shipping options using the Royal Mail's First and Second Class Large Letter services within the United Kingdom.

First Class Large Letter: 

• Delivery Time: First Class aims to deliver within 1-2 working days. 
• Tracking: Tracking information is not included with this service. For tracked delivery, please contact us to arrange an alternative shipping method.
• Insurance: Limited compensation for loss or damage is included (up to certain thresholds, please refer to Royal Mail for details).

Second Class Large Letter:

• Delivery Time: Second Class aims to deliver within 2-3 working days.
• Tracking: Similar to First Class, this service does not include tracking by default.
• Insurance: Limited compensation for loss or damage is included (up to certain thresholds, please refer to Royal Mail for details).

Please note:

• Our shipping times are estimates and subject to Royal Mail's delivery schedules and any unforeseen circumstances.
• We aim to dispatch orders promptly, typically within 1-2 business days after order confirmation.
• For tracked or expedited shipping options or if you have specific shipping requirements, please contact our customer service team before placing your order.

For any shipping-related inquiries or assistance, please contact our customer service team at support@giftedlove.co.uk. Thank you for choosing Gifted for your jewellery needs. Your satisfaction is our priority.